BNS 291: Practicing Active Empathy in Sales -with Jeremy Todd

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What is empathy?

“Empathy is as simple as two things…

You’ve got to understand about empathy. Number one, empathy is really just curiosity; it is a desire to understand and seek out.

The second part of empathy is tha you are not empathetic towards positions or belief systems – you are empathetic towards people.

And so empathy is something that you show to a person. And it is essentially a curiosity about that person showing genuine interest and curiosity in that person.” – Jeremy Todd

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